Return Policy

The Modest Baddie Return Policy

At The Modest Baddie, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not, we are here to help. Please read our return policy below:

Return Eligibility

- Time Frame: Items can be returned within 30 days of the delivery date.
- Condition: Returned items must be unworn, unwashed, and in the original condition with all tags attached.
- Packaging: Please return items in their original packaging.

Returnable Items

- Sale Items: Final sale items cannot be returned or exchanged.
- Intimates: Due to hygiene reasons, items such as lingerie, swimwear, and bodysuits are non-returnable.
- Accessories: Jewelry and accessories cannot be returned unless they are damaged upon receipt.

Return Process

1. Initiate a Return: Email us at info@themodestbaddie.com with your order number and the reason for your return.
2. Receive Authorization: You will receive a return authorization and instructions on how to proceed with your return.
3. Ship the Item: Securely package the item and ship it back to the address provided in the return authorization. Please use a trackable shipping method.

Refunds

- Processing Time: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund within 7 business days.
- Refund Method: Approved refunds will be processed back to the original method of payment.
- Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a mistake on our part (e.g., wrong item shipped, defective item).

Exchanges

- Exchange Policy: We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

Damaged Or Defective Items 

If you receive a damaged or defective item, please contact us within 7 days of delivery at info@themodestbaddie.com with your order number and a photo of the item. We will resolve the issue promptly.

Contact Us

For any questions or concerns regarding our return policy, please contact our customer service team at info@themodestbaddie.com.

Thank you for shopping with The Modest Baddie. We appreciate your business!